---
title: Add process steps
description: Create process steps involved in the product purchase cycle.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/add-process-steps.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Shopping Hub process visibility configuration, Set up master data, Configure, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Add process steps

Create process steps involved in the product purchase cycle.

## Before you begin

Role required: sn\_shop.procurement\_administrator

## Procedure

1.  Navigate to **All** > **ShoppingHub** > **Process visibility configurations** > **Configure process steps**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the process step.|
    |Active|Option to mark the process step as available for use.|
    |Application|Application for which the process step is being created.|
    |Order|Order in which this step is displayed.|
    |Table|Table that the process step belongs to.|
    |Display conditions|Conditions that must be met for the step to be visible on the form.|
    |Start conditions|Conditions that must be met for the step to start.|
    |Empty state text|Text that is displayed if there are no work items in the selected step.|

4.  Select **Submit**.


**Parent Topic:**[Shopping Hub process visibility configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/process-visibility-configuration.md)