---
title: Add work items
description: Create work items to be added to the process steps involved in the product purchase cycle.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/add-work-items.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Shopping Hub process visibility configuration, Set up master data, Configure, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Add work items

Create work items to be added to the process steps involved in the product purchase cycle.

## Before you begin

Role required: sn\_shop.procurement\_administrator

## Procedure

1.  Navigate to **All** > **ShoppingHub** > **Process visibility configurations** > **Configure work items**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the work item.|
    |Application|Application for which the work item is being created.|
    |Table|Table to which the work item belongs to.|
    |Filter conditions|Conditions to filter work items to be shown against the step.|

4.  Select **Submit**.


**Parent Topic:**[Shopping Hub process visibility configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/process-visibility-configuration.md)