---
title: Configure Agent Chat for Source-to-Pay Workspace
description: Use Agent Chat Settings to configure Agent Chat for Source-to-Pay Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/configure-agent-chat-spo.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Setting up Advanced Work Assignment, Advanced Work Assignment for Source-to-Pay Operations, Configure, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Configure Agent Chat for Source-to-Pay Workspace

Use Agent Chat Settings to configure Agent Chat for Source-to-Pay Workspace.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Settings** > **Agent Chat**.

2.  In the User Experience section, swipe the **Agent names and avatars** toggle switch to the right to enable this option.

3.  In the Configurable Toolbar Controls section, select **View All**.

    The Quick Action Toolbar Controls is displayed.

    Add or update the quick action shortcuts for live agents in Agent Chat. For more information about configuring the toolbar controls, see [Setting up quick action toolbar controls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/ci-quick-actions-overview.md).

4.  Select **Save**.


**Parent Topic:**[Setting up Advanced Work Assignment for Source-to-Pay Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/awa-spo-setup.md)