--- title: Configuring Sourcing and Procurement Operations description: Plan and configure your implementation for Sourcing and Procurement Operations. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/configuring-spo.html release: australia product: Sourcing and Procurement Operations classification: sourcing-and-procurement-operations topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Sourcing and Procurement Operations, Finance and Supply Chain] --- # Configuring Sourcing and Procurement Operations Plan and configure your implementation for Sourcing and Procurement Operations. **Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md). ## Configuration overview 1. Locate the SPO tile on Admin Home. See [Sourcing and Procurement Operations product tile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-product-tile.md). \[Omitted image "spo-config-hub.png"\] Alt text: Sourcing and Procurement Operations tile in the Manage your products section on Admin Home. 2. Open the SPO Product Hub. See [Sourcing and Procurement Operations Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-product-hub.md). \[Omitted image "spo-product-hub-configure.png"\] Alt text: Sourcing and Procurement Operations Product Hub with the Installed tab selected and the Helpful resources section. 3. Install SPO. See [Install Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/install-spo-ai.md). 4. Open the SPO Configuration Console. See [Sourcing and Procurement Operations Configuration Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-configuration-console.md). \[Omitted image "spo-config-console.png"\] Alt text: Configure Sourcing and Procurement Operations Configuration Console showing configuration summary and setup status. 5. Configure SPO from the console. See [Configure Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configure-spo-apps.md).\[Omitted image "spo-config-console-got-it.png"\] Alt text: Getting started with Sourcing and Procurement Operations configuration. 6. Configure procurement case management specifically. See [Configuring case management in Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configuring-case-management-spo.md). - **[Sourcing and Procurement Operations product tile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-product-tile.md)** The Sourcing and Procurement Operations product tile is an entitlement-driven entry point on Admin Home for admins to discover and install SPO. - **[Sourcing and Procurement Operations Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-product-hub.md)** The Sourcing and Procurement Operations Product Hub is the central surface for installing SPO, tracking installation status, and reaching learning resources. - **[Install Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/install-spo-ai.md)** Install Sourcing and Procurement Operations \(SPO\) on your instance from the Product Hub. - **[Sourcing and Procurement Operations Configuration Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-configuration-console.md)** The SPO Configuration Console guides administrators through configuring SPO in a structured, sequenced set of steps. - **[Configure Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configure-spo-apps.md)** Open the SPO Configuration Console and complete the configurations for your SPO deployment. - **[Setting up primary data for ShoppingHub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/set-up-master-data-shopping-hub.md)** Create primary data of your suppliers and office locations that your suppliers deliver to. Define your product catalog with data of your product categories, product models, and supplier products. Define shopping controls to control the supplier product visibility to your employees. - **[Configure punchout for third-party site purchases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configure-supplier-punchout.md)** Set up punchout configuration to allow shoppers or employees to make third-party site purchases​. - **[Configuring work prioritization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configuring-work-prioritization.md)** Configure decision table rules to automatically assign priority to purchase requisitions, sourcing requests, and procurement cases based on your organization's criteria. - **[Add a button in Shopping Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/add-new-button-shoppinghub.md)** You can add a button to a Shopping Hub page by using UI Builder. - **[Add a footer link in Shopping Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/add-footer-link-shoppinghub.md)** You can add a link to the footer of Shopping Hub, similar to the existing Don't see what you need? link. - **[Customize your top suppliers on Shopping Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/customize-top-suppliers.md)** Personalize the list of suppliers to see on your Shopping Hub homepage. Update your list with the change in your preferences anytime. - **[Configure conditions for merging purchase requisitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/config-pr-merge.md)** Configure the conditions under which the purchase requisitions \(PR\) should be merged. - **[Service portal configuration for ShoppingHub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/service-portal-configuration-for-shoppinghub.md)** As an admin, you can configure your service portal such that shoppers who are on the portal can quickly access ShoppingHub and even view purchasing and approval to-dos assigned to them. - **[Install ShoppingHub Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/install-shoppinghub-mobile.md)** Install the Shopping Hub Mobile application from the ServiceNow Store. - **[Advanced Work Assignment for Source-to-Pay Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/awa-spo.md)** Use the Advanced Work Assignment for Source-to-Pay Operations feature to automatically assign work items to agents based on availability and capacity. - **[Install Universal Request for Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/install-universal-request-spo.md)** Install the Universal Request for Source-to-Pay Operations \[sn\_fsc\_ur\_common\] plugin to enable the Universal Request in Sourcing and Procurement Operations. **Parent Topic:**[Sourcing and Procurement Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/psm-overview.md)