--- title: Confirm category prediction system properties description: Confirm the system properties that control product and spend category prediction, including the confidence score threshold and whether fallback logic is enabled. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/confirm-category-prediction-properties.html release: australia product: Sourcing and Procurement Operations classification: sourcing-and-procurement-operations topic_type: task last_updated: "2026-06-23" reading_time_minutes: 1 keywords: [system properties, confidence score threshold, category prediction, fallback logic] breadcrumb: [Activate the Spend categorization agent, Configure ServiceNow Otto for SPO, ServiceNow Otto for SPO, Sourcing and Procurement Operations, Finance and Supply Chain] --- # Confirm category prediction system properties Confirm the system properties that control product and spend category prediction, including the confidence score threshold and whether fallback logic is enabled. ## Before you begin The Product category predictor and Spend category predictor skills are active. Role required: admin. ## About this task |Property|Description| |--------|-----------| |**sn\_spend\_gen\_ai.spend\_category\_confidence\_score\_threshold**|Sets the confidence score threshold for product category or spend category prediction. Accepts a number from 0 through 100. The default value is 80.| |**sn\_spend\_gen\_ai.enable\_category\_fallback\_logic**|Enables fallback logic for product and spend category prediction. When the value is set to true, the agent suggests a category when the primary prediction doesn't meet the confidence threshold. This property is set to true by default.| ## Procedure 1. Navigate to **All** > **System Properties** > **All Properties**. 2. Search for the **sn\_spend\_gen\_ai.spend\_category\_confidence\_score\_threshold** property. 3. Confirm that the value is a number from 0 through 100. The default value is 80. A higher value applies predictions only when confidence is higher, which reduces the number of automatic updates. 4. Search for the **sn\_spend\_gen\_ai.enable\_category\_fallback\_logic** property. 5. Confirm that the value is set to true. A value of true enables fallback logic and is the default. When fallback logic is enabled, the agent suggests a category if the primary prediction doesn't meet the confidence threshold. 6. If you change a value, save the property. The agent uses the updated property the next time it predicts a category. ## Result The confidence score threshold and fallback logic settings are confirmed, and the agent applies them when it predicts product and spend categories. **Parent Topic:**[Activate the Spend categorization agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/activate-spend-categorization-agent.md)