---
title: Create a knowledge base article about procurement
description: Create a knowledge base article about procurement so that you can share procurement information and policies with your employees and procurement team.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/create-kb-article.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Procurement Case Management, Use, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Create a knowledge base article about procurement

Create a knowledge base article about procurement so that you can share procurement information and policies with your employees and procurement team.

## Before you begin

Role required: sn\_spend\_psd.agent, sn\_spend\_psd.psd\_admin

## Procedure

1.  Navigate to **All** > **Procurement Case Management** > **Knowledge**.

2.  Select **Create New Article**.

3.  On the form, fill in the fields.

    \[Omitted image "create\_kb\_article.png"\] Alt text: Create new knowledge base article.

    |Field|Description|
    |-----|-----------|
    |Number|System-generated unique identifier for the request.|
    |Knowledge base|Knowledge base to which this article belongs.|
    |Category|Category of the article such as procurement policy. Use the category picker to select an existing category or subcategory. You can create a category or subcategory to suit your requirements.|
    |Valid to|Validity of the article.|
    |Article type|Type of article such as HTML.|
    |Workflow|Status of the article.|
    |Source Task|Name of the article source.|
    |Attachment link|Link to attachments.|
    |Display attachments|Display of attachments in the article. When you do not select this option, the article does not display the attachments.|
    |Short description|Short description of the article.|
    |Article body|Detailed description of the article.|

4.  To check if any duplicate articles are available with similar short descriptions, select **Search for Duplicates**.

5.  Do one of these actions.

    |Action|Description|
    |------|-----------|
    |**Submit**|To submit an article for review, select **Submit**.|
    |**Save**|To save an article, from the Additional actions menu, select **Save**.|


## What to do next

-   View your submitted articles by navigating to **Knowledge** > **My Knowledge Articles**
-   Track the progress of your article from **My Knowledge Articles**.
-   Manage the article workflows, such as reviewing, publishing, updating, or retiring the article.
-   Monitor the performance metrics of your article by navigating to **Procurement Case Management** > **PSM Dashboards**.

**Parent Topic:**[Using Procurement Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/using-pcm.md)