---
title: Submit a purchase request by uploading a SOW
description: Upload a statement of work \(SOW\) through the ServiceNow Otto chat interface in Employee Center to submit a purchase request for review.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo-upload-sow.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-07-28"
reading_time_minutes: 1
keywords: [SOW, statement of work, purchase request, Now Assist, procurement]
breadcrumb: [Submit a purchase request, Use agentic workflows in ServiceNow Otto for SPO, ServiceNow Otto for SPO, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Submit a purchase request by uploading a SOW

Upload a statement of work \(SOW\) through the ServiceNow Otto chat interface in Employee Center to submit a purchase request for review.

## Before you begin

Role required: sn\_spend\_gen\_ai.now\_assist\_requester

## About this task

ServiceNow Otto uses AI to analyze your SOW and recommend a procurement request path. AI-generated results may not always be accurate. Review all extracted information before submitting your request.

## Procedure

1.  Navigate to **All** > **Self-Service** > **Employee Center**.

2.  Select the ServiceNow Otto chat icon \(\[Omitted image "agentic-ai-now-assist-icon.png"\] Alt text:\) in the Employee Center interface.

3.  Enter details about the product you want to purchase in the chat interface.

4.  When prompted, enter `Yes` to proceed with uploading a SOW.

5.  Select **Click here to upload a file**.

    **Note:** The file must be in PDF, PNG, or JPEG format and must not exceed 1 MB.

6.  Select a SOW from your device.

    ServiceNow Otto processes your document using the Procurement request path recommendation.

7.  Enter additional details in the chat, such as the reason for purchase, expected delivery date, and service period.

8.  Select **Show** to review the request details.

    The additional details are displayed in the engagement layer.

9.  Edit the request details before submitting.

    1.  Select **Make changes**.

    2.  Select the document link.

        The SOW document opens in a new tab.

    3.  Select **Edit Answers**.

    4.  Select **Submit**.

    5.  Select **Confirm and submit** to save your changes.

    6.  Return to Employee Center and enter `Yes` to proceed.

10. Select **Submit** to submit the request.

    Your purchase requisition is created and submitted for approval.


**Parent Topic:**[Submit a purchase request using the ServiceNow Otto AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/request-product-ai-agents.md)