--- title: Process Automation Designer flows for playbook description: The Source-to-Pay Workspace helps you automate the entire process, right from tracking the requests, fulfillment, and to order revision flows. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/process-automation-designer-flows-psm.html release: australia product: Sourcing and Procurement Operations classification: sourcing-and-procurement-operations topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Procurement Case Management, Explore, Sourcing and Procurement Operations, Finance and Supply Chain] --- # Process Automation Designer flows for playbook The Source-to-Pay Workspace helps you automate the entire process, right from tracking the requests, fulfillment, and to order revision flows. As a process owner or administrator, you can use Playbooks to enable cross-enterprise workflows and create a task-oriented view: - Optimize the processes and improve the productivity with the help of the procurement workspace playbook. - Manage easy tracking of the requests and use the guided approval and resolution flows. - Perform complex activities and tasks from a simplified unified playbook. ## Source-to-Pay Workspace playbook This playbook comes with a Global Playbook Experience record that defines a default playbook configuration. You can use the following record without any additional configurations. By default, this record defines a set of rules for managing how individual activities appear within the playbook. \[Omitted image "process-auto-designer-playbook-flows.png"\] Alt text: Default flows available for purchase modification process You can customize this behavior by customizing the Playbook experience with your own configurations and activity overrides. **Parent Topic:**[Procurement Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/psd-overview.md) **Related topics** [Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/process-automation-designer.md)