---
title: Provide clarification on your purchase from your mobile device
description: Provide clarification on your purchase by answering the question that the approver has posted regarding your order, from your mobile application. Your response to this clarification ensures that the approver understands your exact requirements and has all the necessary information before proceeding with approving or rejecting your purchase request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/provide-clarification-on-purchase-mobile.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Shopper to-dos on your mobile, Using Shopping Hub Mobile, Use, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Provide clarification on your purchase from your mobile device

Provide clarification on your purchase by answering the question that the approver has posted regarding your order, from your mobile application. Your response to this clarification ensures that the approver understands your exact requirements and has all the necessary information before proceeding with approving or rejecting your purchase request.

## Before you begin

To provide clarification on your purchase, you should have received a clarification request from the approver. Only then, this task is displayed to you on the Now Mobile **My Purchases** tab.

Role required: sn\_shop.shopper

## Procedure

1.  Log in to your instance in the Now Mobile application.

2.  Select **My Purchases**.

3.  Open the purchase you want to provide clarification for.

4.  On the **More Info** tab, select **Requests for clarification**.

5.  Select the question you want to provide clarification for.

6.  Tap on the Actions icon, and select **Provide clarification**.

7.  Provide your clarification in the **Clarification answer** field.

8.  Tap **Submit**.


**Parent Topic:**[Shopper to-dos on your mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/shopper-todos-mobile.md)