---
title: Sourcing and Procurement Operations
description: ServiceNow Sourcing and Procurement Operations \(SPO\) is an AI-assisted procurement tool. Employees can use it to shop for the goods and services they need at work.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/psm-overview.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Finance and Supply Chain]
---

# Sourcing and Procurement Operations

ServiceNow Sourcing and Procurement Operations \(SPO\) is an AI-assisted procurement tool. Employees can use it to shop for the goods and services they need at work.

This video provides a visual overview of Sourcing and Procurement Operations and its key capabilities.

\[Omitted video\] Description: Sourcing and Procurement Operations overview

Provide a seamless procurement experience with:

\[Omitted image "psm-value-proposition.png"\] Alt text: SPO value proposition

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[ServiceNow Otto for SPO\[Omitted image "bus-ai-otto.svg"\] Alt text:Learn more about ServiceNow Otto for SPO.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/now-assist-spo.md)

</td><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn how SPO can help you with its key features and benefits.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/exploring-spo.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure SPO to meet your specific needs.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/configuring-spo.md)

</td></tr><tr><td>

[Integrate \[Omitted image "bus-integration-and-apis.svg"\] Alt text: Extend SPO capabilities by integrating with other applications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/integrating-spo.md)

</td><td>

[Use \[Omitted image "bus-supervised-machine-learning.svg"\] Alt text: See how employees can use SPO to self-service requests, and source or purchase products and services. Also learn how procurement specialists can use SPO to work on various procurement objects.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/using-spo.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get additional information about SPO, including lists, forms, rules, components, parameters, roles, and personas.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/spo-reference.md)

</td></tr></tbody>
</table>## Helpful resources

Here are some additional ServiceNow resources that can help you:

-   **\[Omitted image "dcx-icon-docs.svg"\] Release Notes**

    Learn more about what's new and changed. See the [https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/sourcing-procurement-operations-rn.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/sourcing-procurement-operations-rn.md).

-   **\[Omitted image "dcx-icon-learning.svg"\] ServiceNow University**

    Access real-time courses, self-paced training, and career resources, such as [SPO Implementation Essentials](https://learning.servicenow.com/lxp/en/source-to-pay-operations/sourcing-and-procurement-operations-spo?id=learning_course_prev&course_id=1ce4440197d2de145b0b7ec11153afb5) and more, from [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow).

-   **\[Omitted image "dcx-icon.svg"\] Best Practices**

    Explore the Best Practices content library to access resources and proven guidance that help accelerate the implementation and deployment of Sourcing and Procurement Operations features at [Best Practices](https://mynow.servicenow.com/now/best-practices/collections/sourcetopay-operations-best-practices).

-   **\[Omitted image "icon-youtube.svg"\] YouTube**

    Learn more about the value that you can add to your business with the Source-to-Pay suite. Watch [Multiply the value of your ServiceNow platform with Source-to-Pay workflows](https://www.youtube.com/watch?v=crQtfrCR6DY) on YouTube.

-   **\[Omitted image "dcx-icon-community.svg"\] ServiceNow Community**

    Connect with other Sourcing and Procurement Operations users at [ServiceNow Community](https://www.servicenow.com/community/source-to-pay-operations/ct-p/source-2-pay-operations).