---
title: Review details and request clarification on a sourcing request in playbook
description: Get complete clarity on a sourcing request by reviewing the intake details, purchase lines, and approvals, and requesting clarification on the request, if necessary. You can perform these actions from the Request details section of the sourcing intake playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/review-details-request-clari-sr.html
release: australia
product: Sourcing and Procurement Operations
classification: sourcing-and-procurement-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Sourcing intake guided experience playbooks, Working with playbooks, Use, Sourcing and Procurement Operations, Finance and Supply Chain]
---

# Review details and request clarification on a sourcing request in playbook

Get complete clarity on a sourcing request by reviewing the intake details, purchase lines, and approvals, and requesting clarification on the request, if necessary. You can perform these actions from the Request details section of the sourcing intake playbook.

## Before you begin

Role required: Sourcing manager

## Procedure

1.  Navigate to **All** > **Procurement Case Management** > **Source-to-Pay Workspace**.

2.  Select the List icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon.\) and select **All work** > **Sourcing Requests**.

3.  Open the sourcing request that you want to work with.

    You can also pick the sourcing request that you want to work with from the workspace landing page.

    **Note:** To work on the sourcing intake playbook, the sourcing request must be in the Pending Review state.

4.  Review the sourcing request details and update them, if necessary.

5.  Select **Continue**.

6.  Review the details of the purchase lines within the sourcing request.

7.  Select **Continue**.

8.  Review whether the requester has all the required approvals for this sourcing request.

9.  Select **Continue**.

10. Review all the cases and tasks related to this sourcing request.

11. To reach out to the appropriate teams for additional clarification on this sourcing request:

    1.  Select **Create a type of work**.

    2.  On the Create a type of work pop-up window, select the required case or task.

    3.  Select **Create**.

    4.  Select **Save** to save the case or task and add it to the sourcing request.

12. Select **Continue**.


## What to do next

Decide if you want to negotiate with suppliers right away, or skip this step and start qualifying the sourcing request instead. You can perform these actions from the Sourcing approach section of the sourcing intake playbook. For details, see [Select a sourcing approach in playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/select-sourcing-approach.md). For more information about the qualification process, see [Supplier qualification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/supplier-qualification.md).

**Parent Topic:**[Sourcing intake guided experience with playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/sourcing-intake-guided-exp.md)