--- title: Confirm receipt of your order from Shopping Hub Home description: Provide confirmation of receipt of the items you ordered that are in pending receipt state from Shopping Hub Home, so that payment is processed to the supplier accordingly. If you have not received the complete order, you can confirm receipt of a part of your order as well with the date when you received them. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/sourcing-and-procurement-operations/work-receipt-todos.html release: australia product: Sourcing and Procurement Operations classification: sourcing-and-procurement-operations topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Shopper to-dos, Using Shopping Hub, Use, Sourcing and Procurement Operations, Finance and Supply Chain] --- # Confirm receipt of your order from Shopping Hub Home Provide confirmation of receipt of the items you ordered that are in pending receipt state from Shopping Hub Home, so that payment is processed to the supplier accordingly. If you have not received the complete order, you can confirm receipt of a part of your order as well with the date when you received them. ## Before you begin To provide confirmation of receipt of your orders, you should have received a part of your order at least, if not the complete order. Only then, this to-do is displayed to you on the **Pending confirmation** tab. Role required: sn\_shop.shopper ## Procedure 1. Navigate to **All** > **ShoppingHub** > **ShoppingHub Home**. 2. Select the user icon and select **My to-dos**. 3. Select the **Other to-dos** tab. 4. On the **Pending confirmation** tab, select the to-do you want to work with. 5. Do one of these actions.
| Action | Description |
|---|---|
| **Received selected** | Confirms receipt of the selected orders. On the **Confirm receipt** window, fill in the following fields: - **Quantity received**: Number of items you received from that order. - **Date received**: Date when you received the items. |
| **Received all** | Confirms receipt of all the orders. On the **Confirm you received everything** window, select the date when you received your ordered items. |