---
title: Create contract-level KPIs from KPI management
description: Add contract-level KPIs from supplier KPI management tab to measure performance at contract level.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/add-contract-level-kpis.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Supplier Lifecycle Operations, SLO, Source-to-Pay Workspace, Sourcing and Purchasing Automation, contract-level KPIs, KPI management tab, Contract level, supplier-level KPI, KPI collection tasks]
breadcrumb: [Configure Supplier Relationship and Performance Management, Configure, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Create contract-level KPIs from KPI management

Add contract-level KPIs from supplier **KPI management** tab to measure performance at contract level.

## Before you begin

Role required: sn\_kpi.admin

You can add contract-level KPIs only if you have installed the Sourcing and Purchasing Automation \(com.snc.sn\_pr\) and Source-to-Pay Common Architecture \(com.snc.sn\_shop\) plugins.

## Procedure

1.  Navigate to **All** > **Supplier Lifecycle Operations** > **Source-to-Pay Workspace**.

2.  Under **Quick actions**, select **Manage my suppliers**.

3.  Under **My suppliers**, select the legal name of the supplier.

4.  Select the **KPI management** tab.

5.  Select **Add**.

6.  Select the collection level as **Contract level**.

7.  Select the applicable contracts from the list of available contracts.

8.  Select a KPI template from the list of available KPI templates.

9.  Select **Add**.

    The corresponding KPI records and KPI collection tasks are created.

    **Note:**

    -   All contract-level KPIs are defined under their respective supplier-level KPIs. If a supplier-level KPI doesn’t exist for a newly created contract-level KPI, a corresponding parent supplier-level KPI is also created.
    -   Aggregated values from contract-level KPIs must fall in the threshold ranges of their respective supplier-level KPIs. Therefore, supplier-level KPI thresholds must be defined for all possible aggregated values of contract-level KPIs, otherwise the KPI data won’t be generated.

**Parent Topic:**[Configure Supplier Relationship and Performance Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/configuring-supplier-performance-mgmt.md)

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[Create KPIs without using KPI template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/create-kpis.md)