---
title: Associate an interaction record to a supplier case
description: Associate an interaction record to a supplier case if your interaction is related to an existing supplier case in Source-to-Pay Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/associate-interaction-supplier-case.dita.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Interaction Management, Using Source-to-Pay Workspace, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Associate an interaction record to a supplier case

Associate an interaction record to a supplier case if your interaction is related to an existing supplier case in Source-to-Pay Workspace.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Source-to-Pay Workspace**.

2.  Select the List icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon.\).

3.  Navigate to **All work** > **Interactions**

4.  In the Number column, select the link to an interaction that you want to associate with a supplier case.

5.  Select More Actions \[Omitted image "more-actions-icon.png"\] Alt text: More actions icon. and then select **Associate record**.

    The Create New Interaction Related Record form appears in a new tab.

6.  In the **Supplier case** field, search for and select a supplier case that you want to associate with the interaction.\[Omitted image "associate-interaction-supplier-case.png"\] Alt text: Associate record pop-up window.

7.  Select **Save**.


## Result

The interaction record is linked to the supplier case.

**Parent Topic:**[Interaction Management in Supplier Lifecycle Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/interaction-mgmt-supplier-mgr-ws.md)

**Related topics**  


[Interaction Management in Supplier Lifecycle Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/interaction-mgmt-supplier-mgr-ws.md)

[View or create an interaction for a supplier](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/create-new-interaction.md)