---
title: Complete a KPI collection task from the Source-to-Pay Workspace
description: Submit KPI performance data from Source-to-Pay Workspace to complete assigned KPI collection tasks automatically.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/complete-kpi-task-spw.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [Procurement Workspace, KPI collection task, KPI template, quantitative KPI value, qualitative KPI value, segmentation rule]
breadcrumb: [Using Supplier Relationship and Performance Management, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Complete a KPI collection task from the Source-to-Pay Workspace

Submit KPI performance data from Source-to-Pay Workspace to complete assigned KPI collection tasks automatically.

\[Omitted video\] Description: Complete a KPI collection task from the Source-to-Pay Workspace.

## Before you begin

Role required: sn\_kpi.admin or sn\_slm.manager or sn\_slm.admin

A KPI is instantiated when:

-   A segmentation rule is run.
-   A supplier is added to the KPI template.
-   An existing KPI template is added to the KPI management tab of a supplier.

**Note:**

A KPI collection task is also generated when an automated KPI fails to extract data.

## Procedure

1.  Navigate to **All** > **Supplier Lifecycle Operations** > **Source-to-Pay Workspace**.

2.  Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon.\) and navigate to **Lists** > **Performance management** > **KPIs**.

3.  In the Name column, select the link to a KPI.

4.  Select the **Tasks** tab.

5.  In the Name column, select the link to a task.

6.  Do one of the following:

    -   If the requested KPI data is quantitative, in the **Quantitative KPI value** field, enter a numerical value.\[Omitted image "kpi-collection-task.png"\] Alt text: Selected field for entering KPI value.
    -   If the requested KPI data is qualitative, from the **Qualitative KPI value** drop-down list, select a value.
    -   If the KPI value isn't available, select the **KPI Value is not available** check box.
7.  Select **Complete task**.


## Result

The KPI collection task is marked as complete.

**Parent Topic:**[Using Supplier Relationship and Performance Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/using-supplier-relationship-and-performance-management.md)

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