---
title: Configure Supplier Lifecycle Operations
description: Plan and configure your implementation for Supplier Lifecycle Operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/config-supp-mgmt.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Configure Supplier Lifecycle Operations

Plan and configure your implementation for Supplier Lifecycle Operations.

**Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md).

-   **[Install Supplier Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-supp-mgmt.md)**  
Install the Supplier Case Management application \(com.snc.sn\_supplier\_mgmt\) and its dependencies from ServiceNow Store to enable supplier case logging and tracking.
-   **[Install Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-supp-central.md)**  
Install Supplier Collaboration Portal application from ServiceNow Store to enable supplier self-service access to related ServiceNow® Store applications and plugins.
-   **[Install Supplier Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-supplier-ops.md)**  
You can install the Supplier Operations application \(com.snc.sn\_so\) to access advanced case management capabilities to handle key supplier lifecycle events.
-   **[Install Supplier Payment Optimization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-supp-payment-opt.md)**  
You can install the Supplier Payment Optimization application to identify, prioritize, and track high potential suppliers and estimate potential savings from credit card payments.
-   **[Supplier Document Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-doc-mgmt-overview.md)**  
Supplier Lifecycle Operations uses the ServiceNow® Document Management functionality to enable supplier managers, supplier owners, supplier administrators, and supplier contacts to manage supplier documents.
-   **[Configure the document template for the Sign document action type for supplier task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
Create and configure the document template that enables you to collect e-signatures from multiple participants and generate a filled PDF document.
-   **[Advanced Work Assignment for Supplier Lifecycle Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supplier-awa.md)**  
Use the Advanced Work Assignment for Supplier Lifecycle Operations feature to automatically assign work items to agents based on availability and capacity.
-   **[Enable M2M mapping between supplier contact and suppliers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/enable-m2m-supplier-contacts.md)**  
Enable many-to-many \(M2M\) mapping between supplier contacts and suppliers. This enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.
-   **[Configure Supplier Relationship and Performance Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/configuring-supplier-performance-mgmt.md)**  
Define key performance indicators \(KPIs\) and segmentation criteria to measure supplier performance effectively.
-   **[Install Universal Request for SLO](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-universal-request.md)**  
Install the Universal Request for Source-to-Pay Operations \[sn\_fsc\_ur\_common\] plugin to use the Universal Request feature in SLO.
-   **[Configure smart assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/configure-smart-assessments.md)**  
Supplier managers can configure and create assessments in bulk for internal and external users by adding instructions, questions, and reference information from the Assessment Workspace.

**Parent Topic:**[Supplier Lifecycle Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-mgmt-landing-page.md)