--- title: Create custom user criteria for primary managers description: You can create custom user criteria for primary relationship managers for configuring the assessment reassignment criteria. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/create-new-user-criteria.html release: australia product: Supplier Lifecycle Operations classification: supplier-lifecycle-operations topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Configure user criteria for reassigning assessments, Configure smart assessments, Configure, Supplier Lifecycle Operations, Finance and Supply Chain] --- # Create custom user criteria for primary managers You can create custom user criteria for primary relationship managers for configuring the assessment reassignment criteria. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Knowledge** > **Administration** > **User Criteria**. 2. Select **New**. 3. On the User Criteria form, fill in the fields.
Field Description
Name Unique name of the user criteria. For example, Supplier managers
Users Users that must match the user criteria.
Groups Groups that must match the user criteria.
Roles Roles to match the user criteria. **Note:** - Because the evaluation of a role is cached in the session, any change in the role requires you to log in again. - User criteria are not applicable for elevated privilege roles.
Advanced Option to display or hide the advanced option that includes the **Script** field on the User Criteria form.
Script Add the script to define the list of all primary supplier managers \(with role sn\_slm.manager\). This field is available when the **Advanced** option is selected on the User Criteria form.``` true true false Supplier managers da72c74043942110bb9e89e90db8f2ef user_criteria maint 2026-02-24 08:38:06 global / 902bb3bc50977250f8776d5de5c06973 6 Supplier managers global global user_criteria_902bb3bc50977250f8776d5de5c06973 maint 2026-02-24 08:42:16 ```
Active Option to activate or deactivate the user criteria.
Companies Companies that the user record must match.
Locations Locations that the user record must match.
Departments Departments that the user record must match.
Match All Option to determine whether all elements from each populated user criteria field must match. If selected, only users who match all user criteria are given access. If cleared, the user must meet one or more of the set user criteria to be given access. By default, this check box is cleared so that any condition met provides a match. For example, consider a user criteria record for the following: - Locations A or B - Company C or D With **Match All** selected, only users that meet all of these conditions are matched. For example, a user with a location A and a company C. If **Match All** isn’t selected, users meeting any of these conditions are matched. For example, a user with a location B. **Note:** If you select **Match All**, verify that you don't create contradictory conditions that can never be met. For example, if all users in location A work for company G, the conditions in this example can never be met.
4. Select **Submit**. **Parent Topic:**[Configure user criteria for reassigning assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/configure-user-criteria-for-reassigning-assessments.md)