---
title: Elevate a contact to the primary contact role from the Supplier Collaboration Portal
description: Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/elevate-contact-portal.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Elevate access, primary contact role, Supplier Collaboration Portal, Contacts widget, Primary contact column]
breadcrumb: [Managing supplier contacts, Using Supplier Collaboration Portal, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Elevate a contact to the primary contact role from the Supplier Collaboration Portal

Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.

## Before you begin

Role required: sn\_slm.contact or sn\_slm.admin

## About this task

The **Elevate access** option is available only to the primary supplier contact and the supplier administrator.

## Procedure

1.  Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

    For example, `https://example.com/supplier`.

2.  In the Contacts widget, select a contact to open the contact's profile page.

3.  Select **Elevate access**.

    The Elevate access dialog box is displayed.

4.  In the **Comments** field, enter the reason why you want to make this contact the primary contact.

5.  Select **Submit**.


## Result

The Primary contact column is set to **true** for this contact on the Vendor Contacts page, and the contact is elevated to the primary contact role.

**Parent Topic:**[Managing supplier contacts from the Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/managing-contacts-scp.md)

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