---
title: Enable access to Supplier Collaboration Portal
description: Enable users to access the Supplier Collaboration Portal either by configuring the user criteria or by running the fix script.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/enable-access-supp-central.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Supplier Collaboration Portal, user criteria, admin, fix script, self-register]
breadcrumb: [Post-upgrade tasks, Install Supplier Collaboration Portal, Configure, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Enable access to Supplier Collaboration Portal

Enable users to access the Supplier Collaboration Portal either by configuring the user criteria or by running the fix script.

## Before you begin

Role required: admin

## Procedure

-   To enable users to access the Supplier Collaboration Portal, do one of the following:

<table id="table_s25_kgn_rsb"><thead><tr><th>

Option

</th><th>

Instruction

</th></tr></thead><tbody><tr><td>

Configure the user criteria for the Service Portal.

</td><td>

Complete these steps:1.  [Activate the user criteria for Service Portal plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/activate-user-criteria.md).
2.  [Set the user criteria for Service Portal system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/activate-user-crit.md).


</td></tr><tr><td>

Run the fix script.

</td><td>

Complete the steps listed in [Run the fix script to enable access to Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/run-fix-script-supp-central.md).

</td></tr></tbody>
</table>
## Result

The access is granted and the suppliers can now self-register.

-   **[Run the fix script to enable access to Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/run-fix-script-supp-central.md)**  
After you install the Supplier Collaboration Portal, you must run the fix script to enable access to the portal.

**Parent Topic:**[Post installation mandatory step for Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/post-install-steps.md)

**Related topics**  


[Run the fix script to enable access to Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/run-fix-script-supp-central.md)