---
title: Configure the flow to create approval records for all supplier contact invite requests
description: Typically, an approval record is created only when a supplier contact self-registers to get access to the Supplier Collaboration Portal. However, a supplier admin can configure the Supplier Contact Onboarding flow to create approval records even when a supplier manager adds or invites a new supplier contact.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/invite-contact-approval.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure self-registration for external users, Install Supplier Collaboration Portal, Configure, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Configure the flow to create approval records for all supplier contact invite requests

Typically, an approval record is created only when a supplier contact self-registers to get access to the Supplier Collaboration Portal. However, a supplier admin can configure the Supplier Contact Onboarding flow to create approval records even when a supplier manager adds or invites a new supplier contact.

## Before you begin

Role required: sn\_slm.admin

## About this task

After you perform this task, an approval record is created for the Enroll a new supplier user case type, regardless of whether a supplier contact self-registers or a supplier manager invites a new supplier contact.

**Important:** Supplier Case Management creates an approval record if the "Ask For Approval" action is a part of any SLO flow. This approval record can be approved by the user who belongs to the Supplier Administrators group \(sys\_user\_group table\). For more information, see [Add a user to a group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AddAUserToAGroup.md).

## Procedure

1.  Navigate to **All** > **Process Automation** > **Flow Designer**.

2.  Select the **Subflows** tab, search for and select the **Supplier Contact Onboarding** flow.

3.  Search for the **If the onboarding request is created by Relationship Manager or Contact is invited** condition label and select it, which expands the condition label.

4.  Delete the Condition 2 by selecting the remove condition icon \(\[Omitted image "cross-flow-icon.png"\] Alt text: Remove condition icon.\) next to the condition.

    \[Omitted image "supp-onboard-flow.png"\] Alt text: Supplier Contact Onboarding flow.

5.  Select **Save**.


**Parent Topic:**[Configure self-registration for external users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/config-reg-for-external-users-slm.md)

**Related topics**  


[Map the self-registration configuration to Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/map-ext-user-to-supp-central.md)

[Configure system property to send registration emails to external users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/sys-prop-reg-email.md)

[Configure the Vendor Contact table to send invitation emails during self-registration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/config-vendor-contact-table.md)