---
title: Manage internal stakeholders
description: Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/manage-internal-stakeholders.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Using Source-to-Pay Workspace, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Manage internal stakeholders

Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier.

You can add internal stakeholders with unique relationship types and remove non-essential internal stakeholders from the Source-to-Pay Workspace.

Each internal stakeholder can be assigned only one of the following relationship types:

-   Primary Relationship Manager
-   Secondary Relationship Manager
-   Procurement Manager
-   Category Manager
-   Contract Manager
-   Business Owner

**Note:** You can configure all relationship types, except the Primary Relationship Manager type, to align with your business requirements.

Internal stakeholders with Primary Relationship Manager relationship type must be assigned the \[sn\_slm.owner\] role manually, which enables them to view, create, and update stakeholders for the associated supplier. All relationship types, other than Primary Relationship Manager, are for reference only. For more information on roles and their description, see [Components installed with Supplier Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/installed-with-supp-mgmt.md).

-   **[Add internal stakeholders from the Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/add-internal-stakeholder.md)**  
Assign relationship types such as Primary relationship manager and Category manager to internal users associated with a supplier.
-   **[Remove internal stakeholders from the Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/remove-internal-stakeholders.md)**  
Remove non-essential internal stakeholders from the Source-to-Pay Workspace.

**Parent Topic:**[Using Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/use-supp-mgr-wsp.md)

**Related topics**  


[Create a supplier from the Source-to-Pay Workspace]()

[Manage supplier details]()

[Manage supplier contacts from the Source-to-Pay Workspace]()

[Manage supplier cases from the Source-to-Pay Workspace]()

[Manage supplier tasks from the Source-to-Pay Workspace]()

[Offboard a supplier from the Source-to-Pay Workspace]()

[Accept an incoming chat request from the Source-to-Pay Workspace]()

[Interaction Management in Supplier Lifecycle Operations]()

[Composing emails with predefined content from the Source-to-Pay Workspace]()

[Overall supplier dashboard]()

[Create supplier case from Universal Request]()

[Emails view for supplier managers]()

[Add internal stakeholders from the Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/add-internal-stakeholder.md)

[Remove internal stakeholders from the Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/remove-internal-stakeholders.md)