---
title: Use ServiceNow Otto for Supplier Lifecycle Operations \(SLO\)
description: Generate supplier-related case summaries to get a quick overview of cases, completed actions, or pending tasks. Role required: sn\_slm.fulfiller or sn\_slm.admin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-using.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [generative AI, gen AI, genai, artificial intelligence]
breadcrumb: [ServiceNow Otto for SLO, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Use ServiceNow Otto for Supplier Lifecycle Operations \(SLO\)

Generate supplier-related case summaries to get a quick overview of cases, completed actions, or pending tasks. Role required: sn\_slm.fulfiller or sn\_slm.admin.

**Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md).

For more information on how to use ServiceNow Otto for SLO to summarize a case, see [Summarize a case by using ServiceNow Otto for Supplier Lifecycle Operations \(SLO\) in Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-summarize-case.md).

For more information on how to use ServiceNow Otto for SLO in a Virtual Agent chat, see [Use ServiceNow Otto for Supplier Lifecycle Operations \(SLO\) in a Virtual Agent chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-va.md).

**Related topics**  


[Summarize a case by using ServiceNow Otto for Supplier Lifecycle Operations \(SLO\) in Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-summarize-case.md)

[Use ServiceNow Otto for Supplier Lifecycle Operations \(SLO\) in a Virtual Agent chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-va.md)

[Explore ServiceNow Otto for Supplier Lifecycle Operations \(SLO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-exploring.md)

[Configure ServiceNow Otto for Supplier Lifecycle Operations \(SLO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/now-assist-slo-configuring.md)