---
title: Restricted caller access approvals for Supplier Collaboration Portal
description: After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access \(RCA\) approval messages requesting for an update in the access request. You can approve the RCA privileges either manually or by running the fix script.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/rca-approvals.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Install Supplier Collaboration Portal, Configure, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Restricted caller access approvals for Supplier Collaboration Portal

After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access \(RCA\) approval messages requesting for an update in the access request. You can approve the RCA privileges either manually or by running the fix script.

-   **[Approve restricted caller access privileges manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/approve-rca-for-supp-central.md)**  
Approve restricted caller access \(RCA\) privileges to allow cross-scope access to the Supplier Collaboration Portal.
-   **[Run the fix script for RCA approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/run-rca-fix-script.md)**  
After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access \(RCA\) approval messages requesting for an update in the access request.

**Parent Topic:**[Install Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/install-supp-central.md)

**Related topics**  


[Approve restricted caller access privileges manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/approve-rca-for-supp-central.md)

[Run the fix script for RCA approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/run-rca-fix-script.md)