---
title: Ask a question using the supplier catalog
description: Submit a question that you need an answer for.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/submit-question.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Raising requests, Using Supplier Collaboration Portal, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Ask a question using the supplier catalog

Submit a question that you need an answer for.

## Before you begin

Role required: sn\_slm.contact

## Procedure

1.  Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

    For example, `https://example.com/supplier`.

2.  Select the supplier from the **My Company** drop-down list of suppliers associated with your profile.

    **Important:** The list of suppliers under **My Company** is available from the Xanadu December 2024 release onwards, only if **M2M mapping between supplier contact and suppliers** is enabled.

3.  In the portal header, select **Raise a request**.

4.  Under the General category, select the **Ask a question** catalog item.\[Omitted image "submit-question.png"\] Alt text: Ask a question

    The **Supplier** field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.

5.  In the **Question** field, enter the question that you need an answer for.

6.  To add attachments, such as documents and image files, to the request, select the add attachments icon \(\[Omitted image "attachments-icon.png"\] Alt text: Add attachments icon.\).

7.  Select **Submit**.


## Result

The application creates a case of type General inquiry and assigns it to the supplier manager to take the appropriate action.

**Parent Topic:**[Raising requests from the Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-catalog-req.md)

**Related topics**  


[Add or remove a supplier location using the supplier catalog]()

[Add a supplier contact using the supplier catalog]()

[Remove a supplier contact using the supplier catalog]()

[Submit an idea using the supplier catalog]()

[Submit an issue using the supplier catalog]()

[Update banking details using the supplier catalog]()

[Update company profile using the supplier catalog]()

[Request elevated access]()

[Update default supplier]()

[Update tax information using the supplier catalog]()

[Request something else using the supplier catalog]()

[Raising requests from the Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-catalog-req.md)