---
title: Submit a supplier case from the Source-to-Pay Workspace
description: Submit a supplier case in Draft state to indicate that it is ready to be worked on.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/submit-supplier-case.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage supplier cases, Using Source-to-Pay Workspace, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Submit a supplier case from the Source-to-Pay Workspace

Submit a supplier case in Draft state to indicate that it is ready to be worked on.

## Before you begin

Role required: sn\_slm.manager, sn\_slm.owner, or sn\_slm.admin

## Procedure

1.  Navigate to **All** > **Supplier Lifecycle Operations** > **Source-to-Pay Workspace**.

2.  Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon.\).

3.  Do one of the following:

    -   View all the open cases by navigating to **Lists** > **My work** > **Open cases**.
    -   View all the cases by navigating to **Lists** > **All work** > **Cases**.
4.  Open a case that is in Draft state by selecting the link to the case in the Number column.

5.  Select **Submit case**.\[Omitted image "submit-supplier-case.png"\] Alt text: Selected button for submitting a supplier case.


## Result

The state of the case updates to **Open**, indicating that the case is ready to be worked on.

## What to do next

After you submit the case, depending on the case type, the specific playbook for the supplier case opens.

For more information, see [Case playbook for specific supplier case types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/gen-playbook-cases.md) and [Playbook for updating the supplier primary data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/primary-playbook-cases.md).

**Parent Topic:**[Manage supplier cases from the Source-to-Pay Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/managing-cases.md)

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