--- title: Synchronize supplier data using external third-party application description: Synchronize supplier data with any external third-party application to ensure that you are working with the latest data in the Source-to-Pay Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/sync-supp-data-craft.html release: australia product: Supplier Lifecycle Operations classification: supplier-lifecycle-operations topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Craft.co Integration, Integrate, Supplier Lifecycle Operations, Finance and Supply Chain] --- # Synchronize supplier data using external third-party application Synchronize supplier data with any external third-party application to ensure that you are working with the latest data in the Source-to-Pay Workspace. ## Before you begin Role required: sn\_slm.manager, sn\_slm.owner, or sn\_slm.admin **Note:** The sn\_slm.owner role can synchronize data only for the suppliers they own. ## About this task Because the supplier data may have changed from the time that you last imported it, ensure that you are working with the latest supplier data by synchronizing with an external third-party application. **Note:** Supplier Lifecycle Operations provides you with the flexibility to integrate with Craft to import and view the most up-to-date supplier data. For more information, see [Craft.co Integration for Supplier Lifecycle Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/craft-integration.md). ## Procedure 1. Navigate to **All** > **Supplier Lifecycle Operations** > **Source-to-Pay Workspace**. 2. Under My suppliers, select the legal name of the supplier you want to synchronize with external data. The supplier Details page opens. 3. Do one of the following.
| To | Do this |
|---|---|
| **Synchronize with external thid-party application for the first time** | Do the following: 1. Select **Connect to external data**. 2. In the Connect to external data dialog box, select **Import**. The latest supplier data is imported and any changes that you made to the existing supplier data and the supplier locations are overwritten. |
| **Synchronize with external third-party application subsequently after initial synchronization** | Do the following: 1. Select **Sync with external data**. 2. In the Sync with external data? dialog box, select **Sync**. The latest supplier data is imported and any changes that you made to the existing supplier data and the supplier locations are overwritten. |