---
title: Update banking details using the supplier catalog
description: Keep the banking information up to date to ensure timely payments without any delays.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/supplier-lifecycle-operations/update-supp-banking-info.html
release: australia
product: Supplier Lifecycle Operations
classification: supplier-lifecycle-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Raising requests, Using Supplier Collaboration Portal, Use, Supplier Lifecycle Operations, Finance and Supply Chain]
---

# Update banking details using the supplier catalog

Keep the banking information up to date to ensure timely payments without any delays.

## Before you begin

Role required: sn\_slm.contact

## Procedure

1.  Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

    For example, `https://example.com/supplier`.

2.  Select the supplier from the **My Company** drop-down list of suppliers associated with your profile.

    **Important:** The list of suppliers under **My Company** is available from the Xanadu December 2024 release onwards, only if **M2M mapping between supplier contact and suppliers** is enabled.

3.  In the portal header, select **Raise a request**.

4.  Select the **Update banking details** catalog item under the General category.

    The **Supplier** field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.

5.  On the Update banking details form, fill in the fields.

    If you are adding a new account, you can auto-populate the Bank name, Account holder name, and Account number fields by selecting the **Extract values from the attachment to auto-populate from fields** checkbox. For more information about the form fields and descriptions, see [Fields in the Update banking details form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/update-supp-banking-form.md) \[Omitted image "update-banking-details-supplier-collaboration-portal.png"\] Alt text: Selected option for adding a new account.

6.  Select **Submit**.


## Result

The application creates a case and assigns it to the supplier manager for review and approval.

After the supplier manager approves the case, the banking details are updated in the supplier record.

**Parent Topic:**[Raising requests from the Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-catalog-req.md)

**Related topics**  


[Add or remove a supplier location using the supplier catalog]()

[Add a supplier contact using the supplier catalog]()

[Remove a supplier contact using the supplier catalog]()

[Ask a question using the supplier catalog]()

[Submit an idea using the supplier catalog]()

[Submit an issue using the supplier catalog]()

[Update company profile using the supplier catalog]()

[Request elevated access]()

[Update default supplier]()

[Update tax information using the supplier catalog]()

[Request something else using the supplier catalog]()

[Raising requests from the Supplier Collaboration Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/supplier-lifecycle-operations/supp-catalog-req.md)