---
title: Customer Service Problem Management reference
description: Reference topics provide additional information about Customer Service Problem Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/cspm-reference.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Customer Service Problem Management, Telecommunications, Media, and Technology \(TMT\)]
---

# Customer Service Problem Management reference

Reference topics provide additional information about Customer Service Problem Management.