--- title: Reviewing the domain service orders that are associated with a service order line item description: Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.OM revamp project - This topic is obsolete and has been removed from the SOM bundle on Oct 7, 2025. locale: en-US canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/service-order-mgt-review-service-orders.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Approve and fulfill service orders, Use, Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)] --- # Reviewing the domain service orders that are associated with a service order line item Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete. ## Before you begin Role required: sn\_ind\_tmt\_orm.service\_order\_manager ## About this task The domain service orders manage the fulfillment of the services that you're rendering for the product the customer requested service for. ## Procedure 1. To view the service orders that are associated with an order line item, select the order line item. 2. Select an existing service order to review or create a service order.
Task Action
**Review an existing service order** 1. To access the Service Orders form, click the **Service Orders \(n\)** tab \(where \(n\) is the number of service orders that are associated with the selected product order\). 2. In the **Number** field, select an existing service order to review. - To refresh the form, select the refresh icon \[Omitted image "form-refresh.png"\] Alt text:. - To filter the existing service orders, select the filter icon \[Omitted image "form-filter.png"\] Alt text:.
**Create a service order** Select **New**.
3. On the form, add a service order, or review the selected service order details and update as needed. - To show the Details pane in the full screen, click the show form in full screen icon \[Omitted image "show-form-full-screen.png"\] Alt text:. - To show the Details, Compose, Activity, and Attachments panes, click the show form and activity icon \[Omitted image "show-form-activity.png"\] Alt text: \(default\). - To show the Activity pane in the full screen, click the show activity in full screen icon \[Omitted image "show-activity-full-screen.png"\] Alt text:. 4. When you finish reviewing and updating the service order, perform one of the following actions. |Action|Description| |------|-----------| |**Save the updated service order**|Select **Save**.| |**Delete the service order**|Select the options icon \[Omitted image "more-options.png"\] Alt text: next to the **Save** button, and then select **Delete**.|