--- title: Skill inputs for ServiceNow Otto for Telecommunications Customer 360 description: Look up the table and field inputs that each Telecommunications Customer 360 skill relies on to generate a summary, insight, or draft. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/skill-inputs-c360.html release: australia topic_type: reference last_updated: "2026-10-05" reading_time_minutes: 1 breadcrumb: [Reference, Telecommunications Customer 360, Telecommunications, Media, and Technology \(TMT\)] --- # Skill inputs for ServiceNow Otto for Telecommunications Customer 360 Look up the table and field inputs that each Telecommunications Customer 360 skill relies on to generate a summary, insight, or draft. An input identifies the table and fields that a skill uses to generate its response. A skill's input data source can't be modified. Inputs have been grouped by the record they're most closely associated with. For more information about Generate Telecom customer 360 insights skill inputs, see [Inputs for the Generate Telecom customer 360 insights skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-media-technology/inputs-generate-telecom-customer-360-insights-skill.md)