---
title: Standalone agents in ServiceNow Otto for Sales CRM for Telecommunications
description: Use these standalone AI agents to autonomously complete ServiceNow Otto for Sales CRM for Telecommunications tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/standalone-agents-somt.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use agentic workflows, ServiceNow Otto for Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)]
---

# Standalone agents in ServiceNow Otto for Sales CRM for Telecommunications

Use these standalone AI agents to autonomously complete ServiceNow Otto for Sales CRM for Telecommunications tasks.

## Standalone agents in ServiceNow Otto for Sales CRM for Telecommunications

The following AI agents are available with ServiceNow Otto for Sales CRM for Telecommunications:

-   [Order enrichment AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/order-enrichment-agent-somt.md)
-   [Order fulfillment AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/order-fulfillment-agent-somt.md)
-   [Move order voice AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/now-assist-move-order-somt.md)
-   [Order fallout AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/now-assist-order-fallout-somt.md)
-   [Image to task plan template AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/now-assist-task-template-generation-somt.md)