---
title: Customizing deletion action
description: Customizing deletion action enables you to create your own process of the deletion.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/customizing-deletion-action.html
release: australia
product: Telecommunications Network Inventory
classification: telecommunications-network-inventory
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [CMDB Workspace, Use, Telecommunications Network Inventory]
---

# Customizing deletion action

Customizing deletion action enables you to create your own process of the deletion.

## Before you begin

Role required: Admin

## Procedure

1.  Navigate to **All** > **Process Automation** > **Flow Designer** > **New** > **Action**.

2.  Fill the **Action Properties** form to create an **Action**.

3.  Click **Submit**.

4.  Navigate to **Decision Management**→ **Decision Builder** to apply the new action.

5.  Select **TNI CI Deletion Policy**.

6.  Under **Decision table**, update the **Action Type** against the appropriate **CI Type**.


**Parent Topic:**[Viewing your network inventory configuration items with CMDB or Service Graph Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/viewing-network-inventory-using-cmdb-workspace.md)