---
title: ServiceNow Otto skills
description: Review the generative AI skills available for Telecommunications Network Inventory, what each one does, and where to use it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/servicenow-otto-skills.html
release: australia
product: Telecommunications Network Inventory
classification: telecommunications-network-inventory
topic_type: concept
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [AI in Telecommunication Network Inventory, Explore, Telecommunications Network Inventory]
---

# ServiceNow Otto skills

Review the generative AI skills available for Telecommunications Network Inventory, what each one does, and where to use it.

The following skill is available for Telecommunications Network Inventory. Skills are generated on the record page and, where activated, in the ServiceNow Otto panel.

|Skill|What it does|
|-----|------------|
|Remote Hands Request Summarization|Provides a contextual overview of a Remote Hands case, combining current case data with insights from similar historical cases. See [Generate summary for remote hands case record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/summerizing-remote-hands-case.md).|