---
title: Mapping Arista VeloCloud CIs and relationships
description: Use the Service Graph Connector \(SGC\) for Arista VeloCloud to map discovered physical and logical SD-WAN resources to telecom-aligned configuration item \(CI\) classes in the Configuration Management Database \(CMDB\). SGC support consistent service modeling, provide visibility into network components, and automate the creation of logical and physical relationships.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-service-ops/telecommunications-service-operations-management/map-arista-velocloud-cis-and-relationships.html
release: australia
product: Telecommunications Service Operations Management
classification: telecommunications-service-operations-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Configure Arista VeloCloud SGC, Configure Telecom Visibility, Configure, Telecommunications Service Operations Management]
---

# Mapping Arista VeloCloud CIs and relationships

Use the Service Graph Connector \(SGC\) for Arista VeloCloud to map discovered physical and logical SD-WAN resources to telecom-aligned configuration item \(CI\) classes in the Configuration Management Database \(CMDB\). SGC support consistent service modeling, provide visibility into network components, and automate the creation of logical and physical relationships.

To confirm accurate CI classification and insertion, the connector uses the Robust Transform Engine \(RTE\) and Identification and Reconciliation Engine \(IRE\).

The connector classifies and relates discovered CIs using telecom-specific models based on device type, function, and chassis structure. This organization helps maintain a clean and normalized CMDB across vendors. Discovered model names from Arista VeloCloud are automatically transformed into ServiceNow AI Platform standard model identifiers and categories for slot and subslot components.

## CI mapping and relationships

The following table lists the CI object types in the CMDB that can be discovered, along with their representations in the CMDB and how they relate to one another.

<table id="table_m5l_m1b_wfc"><thead><tr><th>

CMDB CI class

</th><th>

CMDB CI table

</th><th>

CMDB hierarchy

</th><th>

Object types / models

</th><th>

Description and relationships

</th></tr></thead><tbody><tr><td>

Network site

</td><td>

`cmdb_ci_ni_site`

</td><td>

CI → Site →Network Site

</td><td>

Organization network

</td><td>

-   Represents the physical location of IP routers according to their longitude, latitude, and address.
-   Network site contains IP routers and network interfaces.
-   Network site is a member of a group.

</td></tr><tr><td>

IP router

</td><td>

`cmdb_ci_ip_router`

</td><td>

CI → HW →NG → IP router

</td><td>

SD-WAN Edge / network or service router is represented by the IP router

</td><td>

-   Represents the VeloCloud device.
-   Contains network interface CIs.
-   Contained by network sites and network service instances.
-   IP router is a member of a group.

</td></tr><tr><td>

Network interface CI

</td><td>

`cmdb_ci_ni_interface`

</td><td>

Port → Network Port → Network interface

</td><td>

The list of support port models is defined in the vendor-specific network physical information.

</td><td>

-   IP router is the main device in the network hierarchy.
-   Network card within the IP router is the primary component.
-   Represents the physical ports contained within the device \(IP router\).

</td></tr><tr><td>

Network service instance

</td><td>

`cmdb_ci_network_service_instance`

</td><td>

CI → Service instance → Network service instance

</td><td>

Network service instance

</td><td>

-   Network service instance includes IP routers and network interfaces.
-   The network service instance contains the SD-WAN edge devices and is a member of the organization group.

</td></tr><tr><td>

Group

</td><td>

`cmdb_ci_group`

</td><td>

CI → Group

</td><td>

Represents organization

</td><td>

Network sites and network service instance are members.

</td></tr><tr><td>

IP address CI

</td><td>

`cmdb_ci_ip_address`

</td><td>

CI → IP address

</td><td>

Represents discovered IP addresses for CIs.

</td><td>

Owned by the corresponding CI.

</td></tr></tbody>
</table>