---
title: Performance management: Metric collection
description: Performance management enables you to capture and analyze operational metrics to identify anomalies. Detected anomalies can generate alerts that surface in Service Operations Workspace, helping you avoid service outages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-service-ops/telecommunications-service-operations-management/performance-management-metric-analysis.html
release: australia
product: Telecommunications Service Operations Management
classification: telecommunications-service-operations-management
topic_type: concept
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Telecom Assurance, Explore, Telecommunications Service Operations Management]
---

# Performance management: Metric collection

Performance management enables you to capture and analyze operational metrics to identify anomalies. Detected anomalies can generate alerts that surface in Service Operations Workspace, helping you avoid service outages.

Use provided solutions to collect metrics and monitor your devices for different device platforms:

-   [Cisco Meraki installed integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/meraki-installed-integrations.md)
-   [Fortinet installed integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/fortinet-installed-integrations.md)
-   [Metric type IDs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/tsom-metric-type-ids.md)
-   [Arista VeloCloud installed integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/arista-velocloud-installed-integrations.md)