---
title: Telecom Assurance
description: Telecom assurance monitors network performance, detects faults, and maintains service quality. ServiceNow Telecommunications Service Operations Management software is integrated with existing monitoring tools to consolidate alerts into a single platform, delivering AI-driven insights and automated workflows from fault detection to resolution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-service-ops/telecommunications-service-operations-management/telecom-assurance.html
release: australia
product: Telecommunications Service Operations Management
classification: telecommunications-service-operations-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Explore, Telecommunications Service Operations Management]
---

# Telecom Assurance

Telecom assurance monitors network performance, detects faults, and maintains service quality. ServiceNow Telecommunications Service Operations Management software is integrated with existing monitoring tools to consolidate alerts into a single platform, delivering AI-driven insights and automated workflows from fault detection to resolution.

Some key components of ServiceNow AI Platform® Telecommunications Service Operations Management telecom assurance are:

-   Alert management: Managing, escalating, and resolving alerts
-   Performance management: Analyzing network performance data to optimize service delivery

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