--- title: Designing Playbook Experience description: After building playbooks in Workflow Studio, Playbook Experience administrators can configure the layouts and further customize playbook functions during runtime. locale: en-US canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/playbook-experience-admins.html release: brazil product: Workflow Studio classification: workflow-studio topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Playbooks, Workflow Studio, Build workflows] --- # Designing Playbook Experience After building playbooks in Workflow Studio, Playbook Experience administrators can configure the layouts and further customize playbook functions during runtime. There are many different ways that a Playbook Experience admin can customize the layout of a playbook during runtime. Playbooks can be designed and customized in UI Builder for: - configurable workspaces - Service Portal - ServiceNow Mobile Platform Once customized to your satisfaction, mobile playbooks must be embedded. There are no additional steps needed before end users can run playbooks in configurable workspaces or Service Portal.