--- title: Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect description: With Bot Interconnect, you can use ServiceNow Virtual Agent as the primary bot with a Google Dialogflow secondary bot. All of the skills and topics available to Google Dialogflow are made available to and executable from channels that are configured for ServiceNow Virtual Agent. locale: en-US canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/using-va-api-ggl-dialogflow.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Virtual Agent Bot Interconnect, Conversational Interfaces] --- # Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect With Bot Interconnect, you can use ServiceNow® Virtual Agent as the primary bot with a Google Dialogflow secondary bot. All of the skills and topics available to Google Dialogflow are made available to and executable from channels that are configured for ServiceNow® Virtual Agent. ## Prerequisites This bot configuration requires the following: - A Brazil ServiceNow instance - Virtual Agent Bot Interconnect Store application - A Google Dialogflow account