--- title: Legacy setup and configuration description: Set up and configure Conversational Integration with Facebook Messenger \(Legacy\). locale: en-US canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/legacy-va-fb-messenger-setup.html release: brazil product: Virtual Agent classification: virtual-agent topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Facebook Messenger, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces] --- # Legacy setup and configuration Set up and configure Conversational Integration with Facebook Messenger \(Legacy\). - **[\(Legacy\) Set up the Virtual Agent integration with Facebook Messenger](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/setup-virtual-agent-fbmessenger.md)** Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance. - **[\(Legacy\) Configure the help link for the Virtual Agent Facebook Messenger integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/create-fb-help-prop.md)** Use the **va.messenger.help.url** system property to create the link that opens a web help page when requesters use the **Help** command in the Virtual Agent Facebook Messenger integration. **Parent Topic:**[Configure Conversational Integration with Facebook Messenger](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/messg-fbm-configure.md)