---
title: Accept an invitation to join a forum
description: An invitation to join a forum is sent as an email message. The method that you use to accept an invitation depends on whether you are a registered community user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/accept-invitation-forum.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Accept an invitation to join a forum

An invitation to join a forum is sent as an email message. The method that you use to accept an invitation depends on whether you are a registered community user.

## Before you begin

Role required: none

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Open the email invitation and click **Join Forum**.

    -   If you are a registered and logged-in community user, the forum opens.
    -   If you are a registered community user but have not accepted the community Terms & Conditions, a message appears to accept the Terms & Conditions. The forum opens after you accept the Term & Conditions.
2.  If the login page appears, take one of the following actions.

<table id="choicetable_d4c_x3c_t1b"><tbody><tr><td id="d65690e97">

**If you are a registered user and not logged in.**

</td><td>

Enter your login credentials to access the forum.

</td></tr><tr><td id="d65690e106">

**If you are not a registered user.**

</td><td>

1.  Click **Sign Up** on the login page.
2.  Enter your email address, a user name, and a password to create a community account.
3.  The system sends a verification email. Click the verification link in the email to confirm your credentials.
4.  Reopen the email invitation and click **Join Forum**.


</td></tr></tbody>
</table>    Forum membership is auto-approved and you are subscribed to the forum. **Status** changes to **Leave Forum**.


**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()