---
title: Revoke a user ban
description: Revoke a user ban to allow a user to create and edit content again.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/ban-user-revoke-ban.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Revoke a user ban

Revoke a user ban to allow a user to create and edit content again.

## Before you begin

Role required: sn\_communities.admin, sn\_communities.moderation\_admin, or sn\_communities.community\_moderator

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Perform either of the following actions.

    -   Navigate to **Community** > **User Profile** > **Community Profiles**.
    -   Navigate to **Community** > **Moderation** > **Users Banned by Moderation**.
2.  Click the Preview icon next to the user and then select **Revoke User Ban**.

    The user ban is revoked. In the Community Profiles list, the value in the **Banned** column is set to **false**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/moderate-communities.md)