---
title: Debug user permissions
description: Investigate and diagnose problems with user access to forums.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/debug-user-permissions.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a forum permission, Forum and user permissions management, Configuring communities, Communities, Customer Service Management]
---

# Debug user permissions

Investigate and diagnose problems with user access to forums.

## Before you begin

Role required: sn\_communities.forum\_admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Forums**.

2.  Click the name of the forum to investigate.

3.  Click the **Debug Forum Permissions** related link.

4.  Enter the name of the user you want to check the permissions for.

    The forum user permissions information indicates which content and access types the user has for a particular forum.


**Parent Topic:**[Create a forum permission](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/create-forum-permission.md)

**Related topics**  


[Copy permissions from a parent forum]()

[Copy permissions from a forum]()