--- title: Email Interaction for CSM reference description: Reference topics provide additional information about Email Interaction for CSM. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/email-interaction-for-csm-reference-section.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Customer Service Management] --- # Email Interaction for CSM reference Reference topics provide additional information about Email Interaction for CSM.