---
title: Combined Collaborative Work Management \(CWM\) release notes for upgrades from Yokohama to Brazil
description: Consolidated page of all release notes for Collaborative Work Management \(CWM\) from Yokohama to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-yokohama-brazil/brazil-yokohama-collaborativeworkmanagementcwm-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 6
breadcrumb: [Products combined by family]
---

# Combined Collaborative Work Management \(CWM\) release notes for upgrades from Yokohama to Brazil

Consolidated page of all release notes for Collaborative Work Management \(CWM\) from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Collaborative Work Management \(CWM\) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Collaborative Work Management \(CWM\) to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Brazil, new features were introduced for Collaborative Work Management \(CWM\).

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **[Create CWM tasks or stories from files or open prompts](https://www.servicenow.com/docs/access?context=generate-tasks-cwm-boards&family=brazil&ft:locale=en-US)**

Generate a batch of actionable tasks or stories for a Board by describing the work in an open prompt or uploading a reference file, such as meeting notes, brainstorming planning docs, or epic PRDs. AI analyzes the input, maps the results to your Board columns, and lets you review and select which items to add.

-   **[Create child tasks from CWM task types in List view](https://www.servicenow.com/docs/access?context=generate-subtasks-for-cwm-tasks&family=brazil&ft:locale=en-US)**

Break down a large or complex task into clear, assignable child tasks without manual work breakdown. AI analyzes the task's short description and description and generates the child tasks inline from the List view. This capability is available for CWM tasks and CWM custom task types.

-   **[Manage lists in CWM](https://www.servicenow.com/docs/access?context=cwm-lists&family=brazil&ft:locale=en-US)**

Access ready-made default lists of Agile and connected work records, or build and save your own custom lists from any table, without leaving the CWM workspace. The Lists panel under the Quick access section includes the **Default lists** and **My lists** tabs. You can filter, sort, group, and export records, or create and edit records directly from a list.

-   **[Manage work with Board dashboards](https://www.servicenow.com/docs/access?context=cwm-board-dashboards&family=brazil&ft:locale=en-US)**

Every Board now includes a Dashboard tab, alongside List, Gantt, Kanban, and Sprint planning, with two predefined shared dashboards added automatically: Team progress for waterfall work and Team sprint tracker for agile work. Space owners and editors can also create additional dashboards, add predefined or custom widgets bound to any Board column, and rename, duplicate, or delete them. Every dashboard is shared with everyone with access to the Board and can be shared with a direct link.

-   **[Enable sprint data collection for burnup and burndown widgets in a dashboard](https://www.servicenow.com/docs/access?context=cwm-activate-daily-sprint-data-collection-job&family=brazil&ft:locale=en-US)**

Activate the **CWM Daily Sprint Data Collection** scheduled job to populate the Sprint burnup and Sprint burndown widgets in the Board dashboards. Once the job is active, data for active sprints is collected daily, and chart data appears starting the day after the job first runs.


</td></tr></tbody>
</table>## Changes

Between your current release family and Brazil, some changes were made to existing Collaborative Work Management \(CWM\) features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **[Import tasks entry point](https://www.servicenow.com/docs/access?context=import-tasks-cwm-board&family=brazil&ft:locale=en-US)**

The **Import tasks** option moved from a standalone button on the Board header into the **Create with Otto** menu, alongside the **Generate tasks** option. From the Board header, select **Create with Otto**, and then select **Import tasks** to start the import wizard.

-   **[Sprint sync between EAP and CWM](https://www.servicenow.com/docs/access?context=cwm-integration-with-eap&family=brazil&ft:locale=en-US)**

Sprint name, state, capacity, and dates sync automatically from Enterprise Agile Planning to Collaborative Work Management for Agile teams that use non-calendar-based iterations, in addition to calendar-based teams.


</td></tr></tbody>
</table>## Removed

Between your current release family and Brazil, some Collaborative Work Management \(CWM\) features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Brazil, some Collaborative Work Management \(CWM\) features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **Now LLM Service**

Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base.


</td></tr></tbody>
</table>## Activation information

Review information on how to activate Collaborative Work Management \(CWM\).

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **Activation information**

Install the Collaborative Work Management application \(sn\_cwm\) from the ServiceNow Store. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. Role required: admin. For more information, see [Install](https://www.servicenow.com/docs/access?context=install-cwm&family=brazil&ft:locale=en-US).


</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Collaborative Work Management \(CWM\) we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Collaborative Work Management \(CWM\) we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Collaborative Work Management \(CWM\), such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Collaborative Work Management \(CWM\) we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Collaborative Work Management \(CWM\) we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   Centralize tasks, documentation, and planning in a single workspace organized around Spaces, so teams stop losing context switching between tools.
-   Configure your own workflow and Boards without admin involvement, using custom fields, work item types, and Dashboard, List, Gantt, or Kanban views.
-   Run sprints end-to-end with built-in Agile capabilities, including sprint planning, scrum tasks, and cross-team dependency tracking.
-   Reduce manual overhead with generative AI features that assist with task creation, formula building, and content generation.

 See [Collaborative Work Management](https://www.servicenow.com/docs/access?context=cwm-landing&family=brazil&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-yokohama-brazil/rn-combined-intro.md)