--- title: View assigned knowledge tasks in Agent Workspace for HR Case Management description: View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/agent-workspace-for-hr-case-management/knowledge-task-aws.html release: brazil product: Agent Workspace for HR Case Management classification: agent-workspace-for-hr-case-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Report a knowledge gap from a case in Agent Workspace for HR Case Management, Using the More icon in Agent Workspace for HR Case Management, Use, Agent Workspace, HR Service Delivery, Employee Service Management] --- # View assigned knowledge tasks in Agent Workspace for HR Case Management View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case. ## Before you begin Role required: sn\_hr\_core.kb\_writer ## Procedure 1. Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**. 2. Select the Lists icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\). 3. Select **My tasks - feedback** under **Knowledge**. 4. Select the knowledge task that you want to work on.