---
title: Create requester mapping
description: Create a requester mapping to extend the auto-import functionality to other tables.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/create-requester-mapping.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Import messages from Microsoft Teams to ServiceNow, HR Service Delivery integration, Microsoft Teams Integration for Employee Experience, Configure, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Create requester mapping

Create a requester mapping to extend the auto-import functionality to other tables.

## Before you begin

Role required: admin

**Note:**

If there is no requestor mapping defined for a table, the interaction records will not be created. An error log is created for the admin to notify that the requestor mapping is not defined for a table.

A requestor-mapping record defines which field, in any given table, is the field representing the requestor of a ticket.

## Procedure

1.  Navigate to **All** > **ServiceNow for Microsoft 365** > **Chat Administration** > **Requestor Mapping**.

2.  Click **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |:----|:----------|
    |Table|Table to which the requestor mapping \(auto-import feature\) should be applicable.|
    |Requestor field|Field to select the requestor for a record.|
    |Inherit|Extend and apply the auto-import feature to the child tables.|
    |Active|Option to activate the requestor-mapping record.|

4.  Click **Submit**.


**Parent Topic:**[Configure Request-based chats to import messages from Microsoft Teams to ServiceNow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/auto-import-messages.md)