---
title: Unlink your ServiceNow user account from Microsoft Teams for Virtual Agent
description: Unlinking your account from Microsoft Teams to deactivate the association between your ServiceNow account and the Microsoft Teams application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/unlink-va-teams.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee actions, Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Unlink your ServiceNow user account from Microsoft Teams for Virtual Agent

Unlinking your account from Microsoft Teams to deactivate the association between your ServiceNow account and the Microsoft Teams application.

## Before you begin

Role required: user

After you unlink your account, you can no longer engage in Virtual Agent conversations that query or change records in the ServiceNow database.

## Procedure

1.  From the application navigator, navigate to **Self-Service** > **My Profile**.

2.  Click the **View Linked Accounts** related link.

3.  In the linked accounts page, select the check box for the messaging integration to be unlinked.

4.  Select **Actions on selected rows** and then click **Unlink account**.

    The link between your ServiceNow account and the Virtual Agent messaging integration becomes inactive.

    **Note:** Even though you unlinked your account, you can still run public Virtual Agent conversations. To link your account again, repeat steps 1 through 3 for the associated messaging integration and in the **Actions on selected rows...** click **Link account**.


**Parent Topic:**[Employee actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.md)