--- title: BCM Configurable Workspace description: The Business Continuity Management application supports BCM Configurable Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/bcm-workspace.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 5 breadcrumb: [Explore, Business Continuity Management, Governance, Risk, and Compliance] --- # BCM Configurable Workspace The Business Continuity Management application supports BCM Configurable Workspace. ## Enhancements in the BCM Configurable Workspace BCM Configurable Workspace \(also known as Business Continuity Workspace\) provides an improved user experience. Compared with BCM classic Workspace, BCM Configurable Workspace enables BCM application users to do the following: - Manage the crisis events, business impact analysis, planning, and exercises from an interactive dashboard on the Home page. - Monitor your individual and team tasks on the My tasks page and act on your pending tasks quickly. - Respond to the alerts in Crisis map and manage the recovery tasks effectively. - Visualize 360-degree relationship data for your business impact analysis, planning, exercise, and crisis event records and get a complete overview of all dependencies. The Business Continuity Workspace in the classic Workspace is automatically updated to point to BCM Configurable Workspace. For information on BCM classic Workspace, see [Using BCM Classic Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/mainitain-bcm-with-classic-workspace.md). ## Configurable and role-driven Workspace The BCM Configurable Workspace is configurable and role-driven, providing a different experience for each user role. Logging in with specific user roles provides access to different functions and corresponding user interface views. For more information on the user roles in the BCM application, see [Components installed with Business Continuity Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/installed-with-bcm.md). For more information on the store apps, see [Business Continuity Management and ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/bcm-and-store.md). ## Support for the BCM Classic Workspace The BCM Configurable Workspace provides the latest user experience. The BCM Classic Workspace is an obsolete user interface that is not compatible with the new features and enhancements introduced with the Xanadu release. If you continue to use the BCM Classic Workspace after the upgrade, you may encounter issues and errors that may not be supported by ServiceNow® support. To avoid any disruptions, transitioning to the BCM Configurable Workspace before or after the Xanadu release provides the latest functionality and an improved user experience. ## Users of the BCM application The BCM application is the central workbench for these types of users: - BCM administrators - BCM managers - BCM planners - BCM contributors - BCM viewers - Business users - IT application owners ## Navigating to the BCM Configurable Workspace When you log in to the Business Continuity Management application with a specific user role, you can open the Business Continuity Workspace using one of these options: - First option: Navigate to **Workspaces** > **Business Continuity Workspace** in the application instance as shown in the example. \[Omitted image "bcm-workspace-menu.png"\] Alt text: Workspaces menu for Business Continuity Workspace. - Second option: Navigate to **All** > **Business Continuity** > **Business Continuity Workspace** in the application instance as shown in the example. \[Omitted image "bcm-application-nav-menu.png"\] Alt text: Application navigator menu for Business Continuity Workspace. **Note:** The Business Continuity Workspace in the classic Workspace view is automatically updated to navigate to BCM Configurable Workspace. ## Icons in the Business Continuity Workspace When you launch Business Continuity Workspace, the Workspace sidebar includes icons for these components: - Home page: Displays key continuity tasks in a single-pane view. - My tasks page: Displays assigned tasks for you. For more information, see [My tasks page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/my-tasks-page-uib-ws.md). - Lists: Displays counts and statuses for BIA, planning, exercise, and crisis event records. For more information, see [List view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/list-view-uib-ws.md). - Crisis map: Displays real-time threat alerts from different locations in a map view. For more information, see [Crisis map view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/crisis-map-uib-ws.md). ## Managing functional components Manage the functional components of the BCM application in the BCM Configurable Workspace: - **Business impact analysis** A business impact analysis helps you identify high-risk assets and measure the consequences of disruptions. You can estimate recovery time, evaluate dependencies, and assess business and technical impacts. For details on creating and managing BIAs, see [Business impact analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/bia-uib.md) and [Structured workflows for BIAs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/bia-tasks-performed-by-bia-owner.md). - **Business continuity planning** Continuity planning enables you to prepare recovery strategies, documentation, and loss scenarios. You can also define recovery teams and associate related plans. For more information, see [Business continuity planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/bcp-uib.md) and [Structured workflows for BCPs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/bcp-tasks-performed-by-bcp-owner.md). - **Exercise management** Exercises simulate crisis conditions and help validate continuity plans. You can manage events, review outcomes, and refine plans for future scenarios. For more information, see [Structured workflows for exercises](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/performing-tasks-to-manage-exercise-events.md). - **Crisis management** Crisis management enables you to respond to actual disruptions, prioritize activities, and manage actions that reduce operational impact. For details, see [Crisis events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/crisis-management-uib.md) and [Structured workflows for crisis events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/perform-tasks-to-manage-crisis-events.md). **Note:** For setting up Business Continuity Management, see [General administration setup for BCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/set-up-bcm-bcmadmin-tasks.md).