--- title: Exploring the Information Request Administration description: The Information Request Administration provides an end-to-end workflow for handling public record and information requests submitted by public sector end users under the Freedom of Information Act \(FOIA\). locale: en-US canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-exploring-pbs-information-request.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Playbooks, Playbooks and Solutions, Explore, Public Sector Digital Services \(PSDS\)] --- # Exploring the Information Request Administration The Information Request Administration provides an end-to-end workflow for handling public record and information requests submitted by public sector end users under the Freedom of Information Act \(FOIA\). \[Omitted image "psds\_irp\_base\_functional\_flow.png"\] Alt text: Information Request Administration workflow