---
title: Creating service requests in Care Team Operations for Facilities
description: Use Care Team Operations for Facilities to report Facilities issues using Care Team Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-facilities-create-request.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Care Team Operations for Facilities, Healthcare Operations, Healthcare and Life Sciences]
---

# Creating service requests in Care Team Operations for Facilities

Use Care Team Operations for Facilities to report Facilities issues using Care Team Portal.

**Note:** You can also create a request conversationally instead of using a form. See [Request care team assistance agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-request-assistance.md) or [Care Team Operations Case Creation AI voice agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-voice-agent.md).